Frequently Asked Questions

  • Yes; however, we are scheduling out at least one month for new patient appointments. By scheduling out, we are ensuring we have adequate availability to schedule timely follow-up appointments for everyone.

    If you are a new patient, please check out our schedule and select initial evaluation to peruse our next available new patient appointments.

  • Our current relationships with insurers, effective June 2026:

    Auto

    • We bill all automotive personal injury protection plans (PIPs) directly for services.

    Major Medical (In-Network)

    • Ambetter

    • ASR

    • Blue Care Complete (Medicaid)

    • Blue Care Network

    • Blue Cross Blue Shield, including Anthem Blue Cross

    • Cigna (via Priority Health)

    • McLaren

    • Medicaid (direct)

    • Medicare (direct)

    • Medicare Plus Blue

    • Meridian Medicaid plans

    • Molina Medicare and Medicaid plans

    • Priority Health

    • Priority Health Medicaid plans

    • Priority Health Medicare Advantage

    • UnitedHealthcare including UMR

    • UnitedHealthcare Medicaid plans

    • UnitedHealthcare Medicare Advantage plans

    Major Medical (Out-Of-Network):

    • Aetna

    Workman’s Compensation

    • Paradigm

    • We coordinate with case managers to bill Workman’s Compensation plans directly.

  • We treat individuals with neurological conditions, including neurodegenerative conditions (e.g Parkinson’s, multiple sclerosis), neurological events (e.g stroke), and neurological injury borne out of trauma including spinal cord injury and traumatic brain injury. We also specialize in return to sport for the injured athlete, and recovery from orthopedic and/or neurological injury after a motor vehicle accident or injury at work. As such, we are highly specialized treating athletes with multi-trauma, concussions/post concussion syndrome, and traumatic brain injury.

    Here are recent examples of patients seen at Headstrong:

    • ✅ Maintenance of function/prevention of progression for individual with progressive neurological condition;

    • ✅ Dizziness and neck pain after motor vehicle accident;

    • ✅ Impaired strength due to radiculopathy, impacting performance of competitive powerlifting;

    • ✅ Restoration of stamina and tolerance to upright for individual with POTS;

    • ✅ Comprehensive strength program for management of dystonia;

    • ✅ Efficiency with walking, a daily training regimen, and customized wheelchair prescription for an individual with multiple sclerosis;

    • ✅ Transfer and walking skills training in-home for an individual with dementia; 

    • ✅ Restoring coordination with functional neurological disorder.

    • ✅ Walking and balance training for individual with Parkinson’s.

  • See below for a list of varied diagnoses and circumstances with which we have significant clinical experience:

    • Alzheimer's

    • Ankle sprains, fractures, and replacements

    • Autonomic dysfunction including POTS and CFS

    • Balance impairment/frequent falls

    • Biceps tendonitis and orthopedic shoulder pain

    • BPPV (benign paroxysmal positional vertigo)

    • Brain injury & tumors

    • Chronic pain including low back pain and recovery after back surgery

    • Complex regional pain syndrome

    • Concussion and post-concussion syndromes

    • Cerebral palsy (adults)

    • Dizziness

    • Dystonia

    • hEDS and hypermobility spectrum disorders

    • Hip fractures, pain, and replacements

    • Falls, injury remediation and prevention

    • Functional neurological disorders

    • Guillain-Barré syndrome 

    • Hip flexor tendinopathy/injury

    • Huntington’s Disease

    • Knee concerns including meniscus tears, ACL sprains/tears, and post-op recovery

    • Labral tears (hip and shoulder)

    • Lou Gehrig's disease (ALS)

    • Major trauma recovery including varied orthopedic and neurologic sequelae

    • Motor vehicle accidents including neurologic and orthopedic injuries

    • Movement impairment

    • Multiple sclerosis

    • Neuropathy & nerve pain

    • Parkinson's

    • Plantar fasciitis

    • Post/long COVID-19

    • Postural Orthostatic Tachycardia Syndrome (POTS)

    • Radiculopathy including sciatica and other peripheral nerve disorders affecting upper or lower extremities

    • Spinal cord injury (SCI)

    • Stroke (CVA) & transient ischemic attacks (TIAs), acute or chronic

    • Tennis and golfer’s elbow

    • Thoracic outlet syndromes (all three types)

    • Transverse myelitis

    • Vertigo and other vestibular dysfunction including PPPD (persistent postural-perceptual dizziness)

  • Most often, no! In the state of Michigan, direct access laws allow us to see most patients without a referral for up to 30 days, after which we will communicate with your physician of choice regarding you physical therapy plan of care. Our standard practice is to notify your physician of our plan of care immediately.

  • If giving more than 24 hours notice, you can change/cancel your appointments through your account on Janeapp. If the appointment is within 24 hours, please text us directly at 269-205-3395. 

    We understand that life happens; we don't charge fees for late cancellations or no-shows, but repeated late cancellations and no-shows may result in discharge from the clinic.

  • Our clinic is fully wheelchair accessible. There are four accessible parking spots in front of the clinic, and contains a ramp on the rightmost side of the strip mall in front of Mattress Mart.

    If you need assistance getting into the clinic, please call us and we will help!