Frequently Asked Questions

  • Our currently relationships with insurers, effective July 2025:

    Auto

    • We bill all automotive personal injury protection plans (PIPs) directly for services.

    Major Medical (In-Network)

    • Ambetter

    • ASR

    • Blue Care Network

    • Blue Cross Blue Shield, including Anthem Blue Cross

    • Cigna (via Priority Health)

    • McLaren

    • Medicaid (direct)

    • Medicare (direct)

    • Medicare Plus Blue

    • Meridian Medicaid plans

    • Molina Medicare and Medicaid plans

    • Priority Health

    • Priority Health Medicaid plans

    • Priority Health Medicare Advantage

    • UnitedHealthcare including UMR

    • UnitedHealthcare Medicaid plans

    • UnitedHealthcare Medicare Advantage plans

    Major Medical (Out-Of-Network):

    • Aetna

    Workman’s Compensation

    • We coordinate with case managers to bill Workman’s Compensation plans directly.

  • We treat individuals with neurological conditions, including neurodegenerative conditions (e.g Parkinson’s, multiple sclerosis), neurological events (e.g stroke), and neurological injury borne out of trauma including spinal cord injury and traumatic brain injury. We also specialize in return to sport for the injured athlete, and recovery from orthopedic and/or neurological injury after a motor vehicle accident or injury at work. As such, we are highly specialized treating athletes with multi-trauma, concussions/post concussion syndrome, and traumatic brain injury.

    Here are recent examples of patients seen at Headstrong:

    • ✅ Maintenance of function/prevention of progression for individual with progressive neurological condition;

    • ✅ Dizziness and neck pain after motor vehicle accident;

    • ✅ Shoulder pain performing the bench press, preventing a return to competitive powerlifting;

    • ✅ An adult with osteoporosis wanting to start strength training with sound technique using both free weights and machines at their local gym;

    • ✅ Efficiency with walking, a daily training regimen, and customized wheelchair prescription for an individual with multiple sclerosis;

    • ✅ Transfer and walking skills training in-home for an individual with dementia; 

    • ✅ Restoring strength with functional neurological disorder.

    • ✅ Walking and balance training for individual with Parkinson’s.

  • See below for a list of varied diagnoses and circumstances with which we have significant clinical experience:

    • Alzheimer's

    • Ankle sprains

    • Balance impairment/frequent falls

    • Biceps tendonitis and orthopedic shoulder pain

    • Brain injury & tumors

    • Chronic pain including low back pain

    • Complex regional pain syndrome

    • Concussion and post-concussion syndrome

    • Cerebral palsy (adults)

    • Dizziness

    • Dystonia

    • Ehlers-Danlos Syndrome and other hypermobility disorders

    • Falls, injury remediation and prevention

    • Functional neurological disorders

    • Guillain-Barré syndrome 

    • Hip flexor tendinopathy/injury

    • Huntington’s Disease

    • Knee pain including meniscus tears, ACL sprains/tears, and post-op recovery

    • Labral tears (hip and shoulder)

    • Lou Gehrig's disease (ALS)

    • Major trauma recovery including varied orthopedic and neurologic sequelae

    • Motor vehicle accidents

    • Movement impairment

    • Multiple sclerosis

    • Neuropathy & nerve pain

    • Parkinson's

    • Plantar fasciitis

    • Post/long COVID-19

    • Postural Orthostatic Tachycardia Syndrome (POTS)

    • Radiculopathy including sciatica and other peripheral nerve disorders

    • Spinal cord injury (SCI)

    • Stroke (CVA) & transient ischemic attacks (TIAs)

    • Tennis and golfer’s elbow

    • Thoracic outlet syndrome

    • Transverse myelitis

    • Vertigo and other vestibular dysfunction

  • Most often, no! In the state of Michigan, direct access laws allow us to see most patients without a referral for up to 30 days, after which we will communicate with your physician of choice regarding you physical therapy plan of care. Our standard practice is to notify your physician of our plan of care immediately.

  • If giving more than 24 hours notice, you can change/cancel your appointments through your account on Janeapp. If the appointment is within 24 hours, please text us directly at 269-205-3395. 

    We understand that life happens; we don't charge fees for late cancellations or no-shows, but repeated late cancellations and no-shows may result in discharge from the clinic.

  • Our clinic is fully wheelchair accessible. There are four accessible parking spots in front of the clinic, and contains a ramp on the rightmost side of the strip mall in front of Mattress Mart.

    If you need assistance getting into the clinic, please call us and we will help!